Returns & Exchanges
At Kent Rollins, we stand behind the quality of our gear and want to ensure you are completely satisfied with your purchase. If you are not happy with your order, you can return or exchange unused items within 30 days of delivery.
Initiate Your Return
Contact our customer support team with your order number and the reason for your return to receive a Return Authorization.
Pack Your Items
Ensure the products are in their original, unused condition and securely pack them in the original packaging to prevent damage during transit.
Ship the Package
Affix the provided return shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once we receive and inspect your item, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing